If for any reason you are not satisfied with your order, you have a period of 7 days from the date of receipt to return it.
Please take a minute to have a read of our return policy:
1. Item(s) have to be initiated for return and placed in the post within 7 days or the delivery/receiving of the order.
2. Item(s) were not marked "Final Sale" or "Non-Returnable" at the time of purchase, unless faulty.
3. Items(s) must be in the original packaging, which must be in original condition.
The first step is to contact us via email at firstname.lastname@example.org to provide you with the address to which you should return the merchandise. The products must be sent in the same conditions as they were delivered and with their original packaging. It is important that the products are perfectly packed together.
Once the items have been received and verified that the above conditions are met, we will proceed to refund the amount.
Shipping for all returns must be prepaid and insured by the customer via a trackable method. You are responsible for any loss or damage to the product during shipment. We do not guarantee that we will receive your returned item and are not responsible for any missing packages.
Shipping costs for returns are borne by the customer except if the product is defective, or by mistake, the arrival of a wrong item, in which case we assume the cost of collection.